Privacy Policy

1. Scope and who we are

This Privacy Policy explains how Stephan Kilgore d/b/a Announce Ready (“Announce Ready,” “we,” “us,” or “our”) collects, uses, discloses, and retains information through announceready.com, the Announce Ready application, Brand Studio, billing, support, and related communications (collectively, the “Service”). We are based in Arlington, Texas.

For an organization’s Customer Content, the organization is generally the controller or business and Announce Ready acts as its service provider or processor in operating the Service. For account, billing, security, product-operation, and website information that we collect for our own purposes, Announce Ready is the controller or business. This policy does not govern third-party websites, services, or users’ own privacy practices.

2. Information we collect

Depending on how you use the Service, we may collect:

• Account and security information, including name, email address, account role, password-security records, sign-in activity, multi-factor authentication status, session information, and security events.
• Organization information, including church or ministry name, legal name, organization type, optional EIN, mission, vision, values, voice samples, colors, logos, and brand guides.
• Customer Content and generated work, including event details, scripts, email campaigns, captions, prompts, feedback, uploaded files, reference graphics, URLs, QR-code destinations, and generated outputs.
• Communication Memory and Church Design DNA preferences, approved or favorited examples, design-quality reports, team review comments, decisions, and content snapshots that authorized users choose to save.
• Billing and transaction information from Stripe, including customer, checkout, subscription, invoice, tax-status, and payment-status identifiers. We do not store full payment-card numbers.
• Usage, device, browser, approximate location derived from IP, security, diagnostic, and support information needed to operate, secure, and improve the Service.
• Optional calendar-pilot interest, including the provider and workflow your organization requests. Submitting interest does not connect a calendar or authorize calendar access.
• For invited beta testers, milestone ratings, written feedback, broad workflow stage, and whether the response came from a mobile or desktop-sized screen.

3. How we use information

We use information to create and secure accounts; operate team workspaces; create, save, and deliver communication kits, graphics, and brand services; process subscriptions and credits; provide support; send transactional messages; detect and prevent fraud, abuse, and repeated trial claims; troubleshoot; enforce our Terms; protect rights and safety; and comply with law.

We use Communication Memory and Church Design DNA to personalize future work using workspace preferences and examples a user intentionally saves or approves. Authorized workspace owners and administrators can review, edit, or remove those preferences. Product-health reporting records limited operational facts such as feature used, generation status, credit cost, model name, estimated provider cost, and sanitized error category; it does not copy customer prompts, scripts, emails, captions, or uploaded files into ordinary product-analytics or error records.

We do not sell personal data for money. We do not use Customer Content for third-party targeted advertising, and we do not knowingly process personal data for targeted advertising, sell personal data, or profile a person in furtherance of decisions that produce legal or similarly significant effects.

4. AI processing and service providers

To provide a requested feature, we may send the information reasonably needed for that feature to contracted providers. These may include OpenAI for writing and analysis; fal.ai and its model providers for image generation; Supabase for authentication, databases, and storage; Stripe for billing; Resend for email delivery; and hosting, monitoring, security, and file-storage providers. We require providers to process information for authorized service purposes, but their handling is also subject to their own terms and privacy practices.

Do not upload confidential pastoral records, counseling notes, protected health information, children’s personal information, payment-card data, or material you are not authorized to use. The Service is not designed for HIPAA, GLBA, FERPA, PCI DSS, or similar regulated-data processing, and Announce Ready does not agree to act as a business associate or regulated-data processor unless it signs a separate written agreement.

5. How we share information

We may share information with service providers; authorized workspace members according to their permissions; professional advisers; payment, security, and fraud-prevention partners; government, law-enforcement, or other parties when required or reasonably necessary to comply with law, protect rights or safety, investigate abuse, or respond to legal process; and a successor in connection with a merger, financing, sale, reorganization, bankruptcy, or acquisition. We share only what is reasonably necessary for the stated purpose.

Announce Ready does not access a church calendar merely because a user submits pilot interest. If we offer a calendar connection later, we will identify the provider, permissions, and controls before the workspace authorizes the connection.

6. Retention, deletion, and backups

We retain information while an account is active and for as long as reasonably necessary for service delivery, security, fraud prevention, dispute resolution, accounting, backups, and legal obligations. When an owner deletes an account, we delete or de-identify Customer Content under our operational process, subject to legitimate retention needs, backups, and legal requirements. We may retain limited account and device fingerprints, transaction records, security logs, and deletion records to prevent fraud and repeated trial claims. Stripe and other providers may retain transaction or security records as required by law or their own policies.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information, including access controls, encrypted connections, restricted service credentials, audit records, and multi-factor authentication options. No online system is completely secure, and we cannot guarantee absolute security. Workspace owners must secure their credentials and manage team access. If a security incident requires notice under applicable law, we will provide notice as required by that law.

8. Privacy choices and state privacy rights

Account owners can update workspace information, manage access, download available work, and request account deletion through the application. Depending on where you live and applicable law, you may have rights to know or access personal data, correct inaccuracies, delete personal data, obtain a portable copy, or opt out of certain sales, targeted advertising, or qualifying profiling. Announce Ready does not currently sell personal data or use it for targeted advertising as described in Section 3.

To submit a privacy request, email hello@announceready.com with the subject line “Privacy Request” and describe your request. You may also use the account controls where available. We may verify your identity or authority before responding. Authorized agents should include evidence of authority and enough information for verification. We will not discriminate against you for exercising an applicable privacy right.

If we deny your request, you may appeal by replying to our decision with the subject line “Privacy Appeal.” We will review the appeal and provide the result within the period required by applicable law. Texas residents may also have the right to submit a complaint to the Texas Attorney General if applicable law permits.

9. Children, sensitive data, and international processing

The Service is a business service and is not directed to children under 13. Do not submit children’s personal data, images, or other sensitive information unless you have all required permissions and the content is necessary for an authorized use of the Service. The Service is operated from the United States, and information may be processed in the United States and other countries where our providers operate. Those countries may have privacy laws that differ from your location.

10. Changes and contact

We may update this Privacy Policy as the Service or legal requirements change. We will post the revised effective date and provide additional notice when appropriate. Questions, privacy requests, and notices may be sent to hello@announceready.com.